Our complete claims services encompasses all aspects of the claim life cycle, from First Notification of Loss (FNOL) through to the final decision, the issuing of payment and complaint resolution. We have multiple insurer trust funds, a full white labelling service and can provide our services on a flexible basis as required.
By handling claims, including telephone advice and legal representation, for some of the biggest providers in the market, who are also our competitors, we have developed a reputation for excellence and impartiality, something we pride ourselves on and which assists you in increasing your client retention rate by offering a value added service.
Real time management information can be provided in a bespoke format due to our state of the art claims management system, something that has been built in house and to our exact requirements. We are also able to setup remote access to real time reporting to allow you to be informed at all times about your clients and the precise position of their claim, including any payments and reserves applied.